A little help.

For Frost Keno help, email support@fortydept.com. We aim to reply within two business days. Replies may be assisted by AI.

Connection interrupted?

Return in the same browser and choose Check result / reconnect before another draw. This reads the most recently saved draw and points, without drawing again. If the connection is unclear, new draws stay unavailable until a successful check. Pictures are not needed to read the text result.

Move around the table

Choose numbers moves to the number board. Review next draw moves to the current points and five choices before Draw. View saved draw moves to the last checked result. These buttons only move your view and keyboard focus: they do not draw, change your choices or take points. Use Check result to check an interrupted draw before playing again.

What should I include?

The game name, device, browser, what happened and a visible draw reference from your recent history. A screenshot is optional. Do not include cookies, passwords, API keys, financial information or browser storage.

Where are my points?

Your free points and results belong to your browser session. Other games, browsers and devices start separately. Clearing the essential game cookie removes access; do not clear it while recovering a draw. No automatic refill or account transfer is available.

How do my five numbers work?

Select five different numbers. To change a full selection, deselect one first or choose Clear choices. Your choices stay selected between draws until you change them. A browser may keep them for this tab; the accepted draw always keeps its own choices. The Recent draws section shows the chosen, drawn and matched numbers without playing again.

Why did two matches return my points?

Two matches returns 1 × the points played, so the net change is zero. Zero or one match returns nothing; three, four and five use the fixed table. Read the full rules and probabilities.

Ended play?

End new draws keeps accepted results and points readable but blocks more draws in that session. Checking or reloading does not unlock it. Take a break whenever you choose.